Who We Are
About Us
A regulated Australian specialist — not a grey-market shortcut
Smartway Pet Supplies is an Australian-based online retailer with one clear focus: making genuine, brand-name parasite prevention medications accessible worldwide — without the prescription barriers or inflated prices of the North American pharmacy market.
We are not a compounding pharmacy, a generic reseller, or an unverified overseas supplier. We are a legitimate Australian business selling products legally classified as over-the-counter medications — the same Simparica Trio, NexGard Spectra, Bravecto, and Revolution your vet stocks, sourced from the same manufacturers.
"We exist because pet owners deserve access to genuine, effective parasite care without being forced to choose between the prescription markup and the risk of unverified sources."
Regulated & Legitimate
Registered Australian business. Products sold legally under APVMA OTC classification.
100% Genuine
Direct from Zoetis, Boehringer Ingelheim & MSD. Every pack sealed, in-date, authentic.
International Reach
Reliable tracked shipping to the United States and Canada with competitive delivery times.
Genuine Savings
Australia's OTC market means real competitive pricing — not the prescription premium.
Brands we stock
The Regulatory Difference
Why "No Prescription Required" is completely legal
The most common question we get: how can you sell NexGard or Simparica Trio without a prescription? The answer is straightforward.
In the US and Canada, most parasite prevention medications are classified as prescription-only — a regulatory choice, not a reflection of the products' risk. In Australia, the same products from the same global manufacturers are legally classified as OTC medications, regulated by the APVMA (Australian Pesticides and Veterinary Medicines Authority).
Smartway operates entirely within this framework. When you order from us, you are purchasing a product legal to sell in Australia, legal to export, and — for personal-use quantities — legal to import into the USA and Canada for use on your own animals.
- Smartway is a registered Australian business operating under Australian commercial and regulatory law
- Products are classified OTC under the APVMA framework — no prescription required
- All brands are manufactured by the same global companies regardless of country of sale
- Personal importation of pet medications for your own animals is generally permitted in the US and Canada
- We recommend customers verify their local import regulations before ordering
Product Authenticity
Online pet medication marketplaces vary enormously. Some sell genuine brands. Others sell generics, compounded alternatives, or products of uncertain origin. Smartway sells one thing only: genuine, sealed, in-date, manufacturer-branded medications.
Genuine Manufacturer Brands
We stock Zoetis, Boehringer Ingelheim, MSD and Elanco products only. No generics, no equivalents, no substitutions — ever.
Sealed Original Packaging
Every product arrives in original manufacturer packaging with batch numbers, expiry dates, and manufacturer information intact.
Within-Date Guarantee
We only ship products with sufficient shelf life remaining. No clearance stock, no near-expiry discounting.
Same Active Ingredients
Sarolaner, moxidectin, pyrantel — the same molecules, same concentrations, same efficacy regardless of which country the box was bought in.
The only difference between a NexGard from your US vet and a NexGard from Smartway is the price — and whether a prescription was required to access it.
Want the full picture? See our complete legitimacy breakdown →
How It Works
You know your animal, their weight, and their current routine. You shouldn't need a clinic visit to reorder the same medication.
Choose Your Product
Select brand, formulation, and pack size for your pet's weight and routine.
Add to Cart
No prescription upload. No vet authorisation form. Standard secure checkout.
Shipped from Australia
Packed and dispatched with full international tracked shipping.
Delivered to Your Door
Genuine, sealed, in-date product — ready to use. Same as what your vet stocks.
Shipping & Delivery
All orders ship from Australia with tracking so you can follow your parcel from dispatch to doorstep.
| Destination | Method | Estimated Delivery | Tracking |
|---|---|---|---|
| United States | International tracked post | 7–14 business days | Full tracking included |
| Canada | International tracked post | 10–18 business days | Full tracking included |
| Australia Local | Domestic post | 3–7 business days | Tracking included |
Delivery estimates are guides. International times can vary based on customs processing and carrier volumes. We dispatch promptly and notify you when your order is on its way.
Common Questions
Do I need a prescription to order from Smartway?
No. The parasite prevention products we sell are classified as over-the-counter medications in Australia. You do not need a veterinary prescription to place an order.
Are the products genuine? Are they the same as what my vet sells?
Yes — completely. We sell genuine, brand-name products manufactured by Zoetis, Boehringer Ingelheim, MSD, and Elanco. The active ingredients, dosages, and formulations are identical to the products sold through vet clinics. The only difference is the price and the lack of a prescription requirement. See our full legitimacy breakdown →
Is it legal to import pet medications from Australia?
For personal-use quantities — yes, generally. US and Canadian customs regulations typically permit individuals to import a reasonable personal supply of pet medications for their own animals. We recommend checking current rules with your local border agency if you have specific concerns.
Why are the prices lower than my vet or US online pharmacy?
Because Australia classifies these medications as OTC, they move through a competitive open retail market. This produces lower consumer prices than a prescription-gated system where vet clinics control distribution. You're buying the exact same product — the price difference reflects the distribution model, not product quality.
Which brands does Smartway stock?
We stock Simparica Trio, NexGard, NexGard Spectra, Bravecto, and Revolution — covering flea, tick, heartworm, and intestinal worm prevention for dogs and cats across a full range of weight bands.
What if I have a problem with my order?
Contact our customer service team directly. We stand behind every product we ship and will work with you to resolve any issue promptly.
Ready to stop overpaying for the same medication?
Browse genuine brand-name parasite prevention — shipped from Australia, no prescription required.