We're here to help! Whether you have questions about your order, need product support, or want more information about our services, feel free to reach out.
For all general inquiries, order issues, or support questions, please contact:
Email: support@smartwaypetsupplies.com
We aim to respond to all emails within 1–2 business days.
Have an urgent question? Give us a call:
Australia (Local): 1300 297 578
Toll-Free USA: +1 888 837 5997
Toll-Free UK: +44 808 189 1392
Our support team is available during standard Australian business hours:
Monday–Friday, 9:00 AM – 5:00 PM (AEST)
Smartway Pet Supplies
PO Box 2
Bayswater, VIC
Australia 3153
ABN: 93 677 143 190
ACN: 677 143 190
