Never Run Out of Pet Preventatives Again
Smartway Autoship automatically schedules your pet's flea, tick, worming, and heartworm treatments at the interval you choose. One checkout — then it just happens.
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- Automatic recurring deliveries — receive your pet's essentials on a schedule you set, with no repeat checkouts or reminders needed
- Save on every order — Autoship pricing includes a discount compared to one-time purchases, shown clearly before checkout
- Free shipping — Autoship orders qualify for free standard shipping, no matter the cost
- Full control, no lock-in — change your frequency, skip a delivery, or cancel at any time from your account
- Email notifications before every order — you'll always know when your next delivery is coming before it's charged
Full Control. No Lock-In. Cancel Anytime.
Smartway Autoship are built to be flexible. Change your delivery date, adjust frequency, skip an order, or cancel — all from your account, with no fees and no questions asked.
How Smartway Autoship Work
Four steps — from product selection to automatic deliveries. Your first order ships straight away; everything after runs itself.
Select a Autoship-Eligible Product
Browse our range and look for products that display a Autoship or recurring order option on the product page. Most flea, tick, worming, and heartworm treatments are eligible.
Choose Your Delivery Frequency
Select the interval that matches your pet's treatment schedule — typically every 3, 6, or 12 months depending on the product. You can adjust this at any time from your account.
Checkout Once
Complete your first order as normal. It ships immediately. Your Autoship discount is applied automatically, and future orders are scheduled based on the frequency you chose.
Manage Anytime From Your Account
Log in to your Smartway account to update delivery dates, change frequency, skip an upcoming order, or cancel your Autoship entirely. No fees, no lock-in, no hassle.
Autoship Terms at a Glance
Eligible Products
Most flea, tick, worming, heartworm, and select pet-care products are available for Autoship. Eligibility is shown on each product page before you add to cart.
Pricing & Billing
Autoship orders are charged automatically at the current product price at time of processing, minus your Autoship discount. The discounted price is shown at checkout.
Shipping
Standard international shipping timeframes apply to all Autoship orders. Free standard shipping is available on all orders
Changes & Cancellations
Modify or cancel your Autoship at any time before your next order is processed. Once an order has shipped, changes apply to future deliveries only.
Autoship FAQ
How do I manage or cancel my Autoship?
Log in to your Smartway account and navigate to the Autoships section. From there you can change your delivery frequency, update your next order date, skip a delivery, or cancel. Changes take effect immediately — there are no fees and no lock-in period.
When will I be charged for my next Autoship order?
You'll receive an email notification before each recurring order is processed, giving you advance notice so you can make any changes if needed. The charge and dispatch happen automatically on your scheduled date.
Can I change how often my Autoship delivers?
Yes — you can update your delivery frequency at any time from your account. If your pet's treatment schedule changes, just log in and adjust the interval. The new frequency applies from your next scheduled order.
Does the Autoship discount apply to all orders?
Yes. The Autoship discount applies to every recurring order, not just the first. After your 10% off your first order, all subsequent orders will have 5% off.
What if I need to pause or skip a delivery?
You can skip any upcoming delivery from your account before it's processed. Simply log in, find the upcoming order, and select skip. The Autoship continues from the following scheduled date.
I need help with my Autoship — who do I contact?
Reach our support team at support@smartwaypetsupplies.com. We're available Monday–Friday, 9am–5pm AEST and are happy to help with any Autoship, billing, or account question.
Set Up a Autoship & Save on Every Order.
Automatic deliveries, genuine brand-name products, free shipping — no lock-in, cancel anytime.