Never Run Out of Pet Preventatives Again
Smartway subscriptions automatically schedule your pet's flea, tick, worming, and heartworm treatments at the interval you choose. One checkout — then it just happens.
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- Automatic recurring deliveries — receive your pet's essentials on a schedule you set, with no repeat checkouts or reminders needed
- Save on every order — subscription pricing includes a discount compared to one-time purchases, shown clearly before checkout
- Free shipping thresholds apply — subscription orders qualify for free standard shipping over $100 USD (US) or $150 CAD (Canada)
- Full control, no lock-in — change your frequency, skip a delivery, or cancel at any time from your account
- Email notifications before every order — you'll always know when your next delivery is coming before it's charged
Full Control. No Lock-In. Cancel Anytime.
Smartway subscriptions are built to be flexible. Change your delivery date, adjust frequency, skip an order, or cancel — all from your account, with no fees and no questions asked.
How Smartway Subscriptions Work
Four steps — from product selection to automatic deliveries. Your first order ships straight away; everything after runs itself.
Select a Subscription-Eligible Product
Browse our range and look for products that display a subscription or recurring order option on the product page. Most flea, tick, worming, and heartworm treatments are eligible.
Choose Your Delivery Frequency
Select the interval that matches your pet's treatment schedule — typically every 3, 6, or 12 months depending on the product. You can adjust this at any time from your account.
Checkout Once
Complete your first order as normal. It ships immediately. Your subscription discount is applied automatically, and future orders are scheduled based on the frequency you chose.
Manage Anytime From Your Account
Log in to your Smartway account to update delivery dates, change frequency, skip an upcoming order, or cancel your subscription entirely. No fees, no lock-in, no hassle.
Subscription Terms at a Glance
Eligible Products
Most flea, tick, worming, heartworm, and select pet-care products are available for subscription. Eligibility is shown on each product page before you add to cart.
Pricing & Billing
Subscription orders are charged automatically at the current product price at time of processing, minus your subscription discount. The discounted price is shown at checkout.
Shipping
Standard international shipping timeframes apply to all subscription orders. Free standard shipping is available over $100 USD (US) or $150 CAD (Canada) per order.
Changes & Cancellations
Modify or cancel your subscription at any time before your next order is processed. Once an order has shipped, changes apply to future deliveries only.
Subscription FAQ
How do I manage or cancel my subscription?
Log in to your Smartway account and navigate to the Subscriptions section. From there you can change your delivery frequency, update your next order date, skip a delivery, or cancel. Changes take effect immediately — there are no fees and no lock-in period.
When will I be charged for my next subscription order?
You'll receive an email notification before each recurring order is processed, giving you advance notice so you can make any changes if needed. The charge and dispatch happen automatically on your scheduled date.
Can I change how often my subscription delivers?
Yes — you can update your delivery frequency at any time from your account. If your pet's treatment schedule changes, just log in and adjust the interval. The new frequency applies from your next scheduled order.
Does the subscription discount apply to all orders?
Yes. The subscription discount applies to every recurring order, not just the first. The discounted price is clearly displayed on the product page and at checkout before you confirm your subscription.
What if I need to pause or skip a delivery?
You can skip any upcoming delivery from your account before it's processed. Simply log in, find the upcoming order, and select skip. The subscription continues from the following scheduled date.
I need help with my subscription — who do I contact?
Reach our support team at support@smartwaypetsupplies.com. We're available Monday–Friday, 9am–5pm AEST and are happy to help with any subscription, billing, or account question.
Set Up a Subscription & Save on Every Order.
Automatic deliveries, genuine brand-name products, free shipping over threshold — no lock-in, cancel anytime.