
Frequently asked questions
Can I buy Simparica Trio without a prescription from Smartway?
Yes. Smartway Pet Supplies operates from Australia, where Simparica Trio can be sold without a prescription requirement. You can order online and have it shipped directly to your US or Canadian address without needing a vet's prescription.
Is Smartway's Simparica Trio the same as what my vet sells?
Yes — it is identical. Smartway sells only genuine, brand-name Zoetis Simparica Trio sourced from licensed Australian veterinary wholesalers. The product arrives in original, manufacturer-sealed packaging with the same formulation and efficacy as clinic or retail supply.
How much cheaper is Simparica Trio at Smartway vs. the vet?
Significantly. A 6-month supply of Simparica Trio at a US vet or through Chewy (with prescription) typically costs $180–$230 USD depending on size. Smartway's pricing is substantially lower — plus you avoid the cost and inconvenience of getting a prescription renewed.
How long does delivery take to the USA?
Standard shipping to the USA takes 7–14 business days from our Melbourne warehouse. Orders over $125 qualify for free standard shipping. Express delivery options are available at checkout.
Does Simparica Trio treat existing flea infestations or just prevent them?
Both. Simparica Trio kills existing adult fleas on your dog within 8 hours of the first dose, and prevents re-infestation by killing new fleas before they can lay eggs. For a heavy home infestation, an environmental flea spray may also help clear pupae from carpets and bedding faster.
My dog is on heartworm prevention — can I just switch to Simparica Trio?
Yes. If your dog is currently on a heartworm-only product like Heartgard, you can switch to Simparica Trio at the start of the next monthly dose cycle. Simparica Trio provides the same heartworm prevention plus flea, tick, and intestinal worm coverage in the same single monthly chew.
Is a vet check-in recommended before starting?
If your dog has been without heartworm prevention for more than a month or has never been tested, a heartworm test before starting is sensible. If your dog has a history of seizures, discuss with your vet first as sarolaner is an isoxazoline class drug.