
Frequently asked questions
Can I buy Simparica Trio without a vet prescription?
Yes. Smartway Pet Supplies is an Australian-based retailer, and Australian regulations permit the sale of Simparica Trio without a prescription requirement. Customers are responsible for ensuring compliance with import regulations in their country.
Is Smartway's Simparica Trio genuine product?
100% yes. All Simparica Trio sold by Smartway is authentic Zoetis product sourced from licensed Australian veterinary wholesalers. It arrives in original manufacturer-sealed packaging — identical to what your vet or Chewy stocks. We never sell grey-market, repackaged, or counterfeit product.
How soon after my order will it ship?
Orders are typically dispatched within 1–2 business days from our Melbourne warehouse. Standard shipping to the USA takes 7–14 business days. Free standard shipping applies on orders over $125.
Can I give Simparica Trio with food?
Yes, Simparica Trio can be given with or without food. If your dog has a sensitive stomach, offering it alongside a small meal can reduce any chance of digestive upset.
What if my dog doesn't eat the chew voluntarily?
Most dogs accept Simparica Trio as a treat due to its liver flavor. If your dog is reluctant, try offering it by hand, hiding it in a small amount of food, or sandwiching it in a pill pocket. Ensure the full chew is consumed for the complete dose.
Does Simparica Trio cover tapeworms?
Simparica Trio prevents flea tapeworm (Dipylidium caninum) by killing the fleas that carry tapeworm larvae. It does not treat tapeworms caused by other sources (e.g. from eating infected prey). If your dog hunts or scavenges, a separate tapeworm treatment may be needed.
Can I switch from another monthly preventive to Simparica Trio?
Yes. You can transition from any other flea, tick, or heartworm preventive to Simparica Trio. Ideally, start Simparica Trio when the previous product's coverage period ends to avoid any overlap. If switching from a long-acting product like Bravecto, time the first Simparica Trio dose accordingly.
Is Simparica Trio safe for small dog breeds?
Yes. Simparica Trio is specifically weight-dosed — the Purple 5.6–11 lb size is formulated for the correct dose range for small breeds. Safe use in breeding, pregnant, or lactating dogs has not been fully evaluated; consult your vet if this applies to your dog.