Privacy Policy
Privacy Policy
Smartway Pet Supplies knows that you care about how information about you is used and shared, and we appreciate your trust. We want you to feel confident in our services and security as it relates to your personal information. This notice describes our privacy policy. By visiting Smartway Pet Supplies, you are accepting the practices described in this Privacy Notice.
What Personal Information About Customers Does Smartway Pet Supplies Pty Ltd Gather?
The information we learn from customers helps us personalize and continually improve your shopping experience at Smartway Pet Supplies. Here are the types of information we gather:
- Information You Give Us: We receive and store any information you enter on our website or give us in any other way. You can choose not to provide certain information, but you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, fulfilling orders, customizing future shopping for you, improving our store features, and communicating with you.
- Automatic Information: We receive and store certain types of information whenever you interact with our website. For example, like many websites, we sometimes use "cookies," and we obtain certain types of information when your web browser accesses our website.
- E-mail Communications: To help us make e-mails more productive to improve service and your shopping experience, we sometimes send you newsletters of our services and products, notifications of changes to our policies, and order confirmations. If you do not want to receive e-mails from us, other than order notifications and receipts, please adjust your "Subscription" preferences by logging into your account.
What About Cookies?
Cookies are alphanumeric identifier text files that we transfer to your computer's hard drive through your web browser to enable our systems to recognize your browser and to provide features such as storage of items in your Shopping Cart between visits.
Does Smartway Pet Supplies Share the Information it Receives?
We respect your privacy and appreciate your business. At no time do we ever provide your account, contact, or payment information to any third-party vendor, associate, or service provider.
How Secure Is Information About Me?
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you provide to us for purchasing our products or services. We reveal only the last five digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing. It is important for you to protect against unauthorized access to your password and your computer. Be sure to sign off when finished using a shared computer by closing down the browser after you are finished.
Which Information Can I Access?
Smartway Pet Supplies gives you access to a broad range of information about your account and your interactions with us for the limited purpose of viewing and, in certain cases, updating that information.
Conditions of Use, Notices, and Revisions
If you choose to visit Smartway Pet Supplies, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law of the state of our local state. If you have any concern about the privacy of your personal information as used and collected within our website, please send us a thorough description by clicking on the "Contact Information" link on the bottom menu, and we will try to resolve it.
Our business changes constantly, and our Privacy Notice and the Conditions of Use will change also. We may email periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our website frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind this and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.
Questions
Questions regarding our Conditions of Usage, Privacy Policy, or other policy-related material can be directed to our support staff via email at support@smartwaypetsupplies.com.