
Frequently asked questions
Can I buy Simparica Trio without a vet prescription?
Yes. At Smartway Pet Supplies, you can purchase Simparica Trio without a prescription. We are an Australian-based retailer, and Australian regulations allow the sale of this product without a prescription requirement. Customers are responsible for ensuring their order complies with import regulations in their destination country.
Is the Simparica Trio from Smartway genuine Zoetis product?
Absolutely. We sell only 100% authentic, brand-name Simparica Trio manufactured by Zoetis. All products are sourced from licensed Australian veterinary wholesalers and arrive in original, manufacturer-sealed packaging. You will never receive grey-market, repackaged, or counterfeit product from Smartway.
How long does shipping take to the USA?
Standard shipping to the USA typically takes 7–14 business days. Orders over $125 qualify for FREE standard shipping. Express options are available at checkout.
Can Simparica Trio be given to a puppy with no prior parasite treatment?
Yes. Simparica Trio can be started at any time of year. For the best protection, begin monthly doses before ticks or mosquitoes become active in your region and continue year-round without interruption.
Should I do a heartworm test before starting Simparica Trio?
If your dog has never been on heartworm prevention or has had a lapse in coverage, a heartworm test is recommended before starting. This is because giving a preventive to a dog that already has adult heartworms can cause a reaction. Consult your vet if you're unsure.
What if my puppy spits out or vomits the chew?
If vomiting occurs within an hour of dosing, re-administer a full replacement dose. Giving the chew with a small amount of food can reduce the chance of an upset stomach.
What's the difference between Simparica and Simparica Trio?
Simparica contains only sarolaner and covers fleas and ticks. Simparica Trio adds moxidectin and pyrantel, extending coverage to heartworm disease, roundworms, and hookworms. For most dog owners, Simparica Trio is the better choice because it replaces multiple products in one monthly chew.
Is Simparica Trio safe for dogs with a history of seizures?
Use with caution. Sarolaner is a member of the isoxazoline class, which has been associated with neurologic adverse reactions including tremors, ataxia, and seizures in some dogs. If your dog has a history of seizures or neurological disorders, discuss with your vet before starting.