
Frequently asked questions
Is Neovet the same as Advocate?
Yes – Neovet is the equivalent of Advocate (sold under that name in some markets). It contains the same active ingredients, imidacloprid and moxidectin, and provides the same broad-spectrum parasite protection.
Do I need a prescription to buy Neovet?
No. Smartway Pet Supplies ships Neovet directly to customers in the USA and Canada without a prescription requirement. You can order your green 3-pack over the counter safely and securely online.
How often should I apply Neovet?
Neovet is a monthly treatment. Apply one pipette every 30 days for continuous, uninterrupted protection.
How old does my puppy need to be before using Neovet?
Neovet Green is suitable for puppies from 7 weeks of age. Your puppy must also weigh at least 2 lbs before their first application. If your puppy hasn't yet reached this age or weight, wait until they do before starting treatment.
Is Neovet safe for very small or toy breeds?
Yes. The Green pack is precisely dosed for dogs and puppies up to 8.8 lbs, making it suitable for toy and miniature breeds such as Chihuahuas, Toy Poodles, Yorkshire Terriers, and Maltese. Always confirm your dog's current weight before selecting a pack size.
Is Neovet safe to use on puppies that get bathed regularly?
Neovet is water-resistant once fully dry. Avoid bathing your puppy or allowing them to swim for 48 hours after application to ensure full absorption and effectiveness.
How quickly does Neovet kill fleas?
Neovet starts killing fleas within 3–5 minutes of contact and eliminates over 98% of existing fleas within 12 hours of application.
What's the difference between Neovet pack colours?
Neovet comes in different coloured packs based on your dog's weight. Green is for puppies and small dogs up to 8.8 lbs. The Aqua pack covers dogs 8–22 lbs, the Red pack covers 22–55 lbs, and the Blue pack is for dogs over 55 lbs – always match the pack colour to your dog's current weight, and move up a size as your puppy grows.
Will Neovet protect against heartworm?
Yes. The moxidectin in Neovet prevents heartworm disease when applied monthly. It is not a treatment for existing heartworm infection – if you suspect your dog already has heartworm, consult your vet before starting prevention.
My puppy is growing fast – when should I move to the next pack size?
Weigh your puppy regularly and switch to the Aqua pack (8–22 lbs) as soon as they exceed 8.8 lbs. Using the correct pack size ensures your puppy receives the right dose for their weight at every stage of their growth.